Description based on the Specified Commercial Transactions Act
■ Distributor: Louis Collection Co., Ltd.
■ Operations Manager Raita Nishino
■ Location: 662-0075
7-2 Minamikoshigiwacho, Nishinomiya City, Hyogo Prefecture
■ Telephone number
0798-76-5548
■ Email address
info_online@colony-jp.com
■ Required fees other than the product price
Shipping fee for orders under 11,000 yen (tax included)
(Hokkaido, Okinawa, and remote islands will be charged even if the total is over 11,000 yen (tax included)).
consumption tax.
Bank transfer fees when purchasing by bank transfer.
■ The application period is, in principle, 5 days after order confirmation (an automatic email is sent to confirm the order).
■ Defective Products: We will replace or repair any initial defects that occur within 7 days of the product's arrival date.
■ There is no specific sales quantity. (It may vary depending on the product.)
■ Delivery period
Orders placed before 1:00 p.m. will be shipped on the same day.
If there is a delay due to bad weather, the delivery company's circumstances, or any other reason, we will notify you by email.
■ Shipping method Yamato Transport, Sagawa Express
■ Payment method Credit card payment / *1 Rakuten Pay / PayPay (online payment) / Bank transfer
*1 Rakuten Pay
You can make smooth payments using your usual Rakuten ID and password.
Earn and use Rakuten Points! Use Rakuten Pay, which is "easy," "secure," and "profitable."
*Rakuten Points can only be earned when paying with Rakuten Card, Rakuten Points, or Rakuten Cash.
You cannot change the payment method for orders made using Rakuten Pay.
Please request cancellation and place a new order yourself.
For details about the service, please visit the official Rakuten Pay page .
■Bank transfer payment deadline Please make the transfer within 7 days from the date of order.
■ Return period Returns and exchanges of products will not be accepted except in the case of initial defects.
■ Return shipping fee In the case of initial defects or incorrectly shipped products, we will handle the return shipping fee at our store.
